Shop Policies

 

At Satisfied Crafts, we strive to provide our customers with the highest quality products that are sure to make a statement. Due to sanitary purposes and the ongoing Covid-19 pandemic, we have implemented a strict policy regarding returns, exchanges, and cancellations. Please read the following information carefully before placing your order.

Returns

Unfortunately, we do not accept returns on any items. All sales are final. This policy is in place to ensure the health and safety of our customers. We appreciate your understanding and cooperation in this matter.

Exchanges

Once your order is placed, we are unable to process any exchanges. We apologize for any inconvenience this may cause. We encourage you to carefully review your order before completing the purchase to ensure that you have selected the correct items.

Cancellations

Once your order is placed, it is final and cannot be cancelled. We apologize for any inconvenience this may cause. We strive to process orders quickly to ensure prompt delivery to our customers.

Shipping and Delivery

Once your package is dropped off at the post office and marked as delivered, we are no longer responsible for its whereabouts. If you encounter any issues with your package, such as non-delivery or damage, we kindly ask that you contact USPS directly. They will be able to assist you further and provide the necessary support.

Please note that if your package is marked as delivered, we consider it as such and do not resend packages. We apologize for any inconvenience this may cause.

In the event that your item is delivered damaged, we recommend filing a complaint with USPS through their website. They will be able to guide you through the process and assist with resolving the issue.

Address Accuracy

It is essential to provide the correct shipping address at checkout. If you realize that you have entered an incorrect address, please contact us immediately. We will do our best to update the address before the item is shipped. However, please note that we cannot guarantee any changes once the item has been shipped.

Thank you for choosing Satisfied Crafts. If you have any further questions or concerns regarding our policies, please don't hesitate to contact us. We are here to assist you.